FAQ

Do you offer shipping outside the U.S. mainland?

Sorry, we only ship within the U.S. mainland.

Can I try the product before purchasing?

Our showroom is located at Powerhouse Gym Las Vegas (1950 S. Rainbow Blvd, Suite 105, Las Vegas, NV 89146). Feel free to make an appointment and try out our machines in person.

How long does it take to receive the order?

It varies depending on the product. Please reach out to us for more details

How much are the shipping and installation fees?

Costs vary depending on the product and delivery location. Please contact us for details.

What payment methods are available?

We accept bank transfers and credit cards.
Financing, leasing, and loan options may be available through our partner financing companies.
Please check the details here.

Do you offer special pricing for bulk orders?

Yes, we offer flexible pricing based on quantity and total order amount. Please contact us for more details.

Can I order just one product?

Yes, you can order from a single unit.

Do your products come with a warranty?

The warranty period varies by machine part. Please check the details here.

What is your return/exchange policy?

Please check the details here.

What should I do if the product is damaged during shipping?

Within the limited warranty period, you may be eligible for a free replacement or repair of defective or damaged products.Please check the details here.

What type of environment is your equipment suitable for (e.g., home, gym)?

EVOLGEAR fitness machines are built for commercial-grade durability.
They are suitable for large gyms as well as home gyms.

Does the product require assembly?

Most products come pre-assembled, with the exception of some larger machines. For more details, please refer to the product information page